- 1). Check the VGA connection. The GUW2015 connects to your display monitor via a VGA cable. The VGA connector includes small screws that should be tightened to ensure it is connected all the way on both the VGA port on your display and the VGA port on the wireless adapter.
- 2). Check the device antenna. The GUW2015 includes a wireless antenna that must be affixed to the backside of the adapter. Also, point the antenna upward so that it gets a clear reception from the USB adapter.
- 3). Check the power adapter. To power the GUW2015, it must be connected to a functioning wall outlet with the power adapter.
- 4). Check the adapter manager utility in your computer's system tray. The adapter manager utility is the program on your computer that lets you know that the wireless adapter is connected. If the adapter manager utility does not show up in your system tray, unplug the VGA cable and plug it back in to reset the connection.
- 5). Change transmission channels. If you are experiencing choppy video transmission, it could be because the channel you are currently using is not clear. Open the adapter manager utility and set the transmission channel to another channel to see if that fixes the problem.
- 6). Update drivers. If the wireless adapter is still not working, the installed drivers may be missing or outdated. Download the most recent device drivers from the IOGEAR website.
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