- 1). Press the printer's "Resume/Cancel" button when the error message appears. This should clear the message temporarily and allow you to resume normal printing.
- 2). Turn off the printer if Step 1 did not clear the message.
- 3). Disconnect the printer from the computer, typically a USB cable.
- 4). Unplug the printer from the wall electrical outlet for 10 minutes, then plug it back in. Reconnect the cable between the printer and the computer.
- 5). Turn on the printer. Your sensor settings will reset, which should eliminate the error message.
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