- 1). Contact the company or research their website to understand the particulars about sending in your rug. A few companies will send you a shipping tube for mailing. Most websites will have price estimates based on rug dimensions. Find out whether the company prefers UPS, FedEx or USPS for shipping.
- 2). Download and print any necessary forms that have to accompany the shipped rug. Fill out the forms to provide a description of the rug (colors, pattern, size, materials, age and value), what cleaning option you would like, any special instructions, and your return shipping information
- 3). Purchase an appropriately sized heavy-duty shipping tube from any shipping supplier if the company does not provide packaging. One tube can be used for both delivery and return.
- 4). Vacuum any loose debris from the rug before packaging.
- 5). Remove any fusing tape that you have applied to the bottom of the rug.
- 6). Tightly roll up the rug.
- 7). Wrap and cover the rug with plastic sheeting and secure the sheeting with clear packaging tape.
- 8). Insert the rug into the shipping tube along with the necessary forms. Secure the caps into the ends of the tubes and tape them down with packaging tape.
- 9). Print out or write on large shipping labels the shipping address and return address, or if you are using UPS or FedEx, call for pick-up or visit a service center whereupon pre-printed labels will be provided. Typically you have to pay for delivery and return, although some companies do cover all shipping. Other companies will just pay for return shipping, leaving you to only have to pay for delivery. Purchase shipping insurance based on the value of your rug. When a company covers any shipping, they will generally also cover the insurance.
- 10
Wait for the company to receive the rug and notify you of the cost. The charges will have to be paid before the rug is returned. Send them your credit card information over the phone or via the Internet, or mail in a check.
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