- Program-services directors working in a specific field, such as medicine or education, should have an advanced degree in that area. Program-services directors may hold an M.B.A. or a master's in arts or nonprofit administration.
- Program-services directors should be direct, efficient and knowledgeable about the field in which they work. Good program-services directors will be empathetic, caring people who believe in the mission of their business or nonprofit.
- Program-services directors may oversee allocation of budget resources, employee training and recruiting, volunteer management and development of new programs. Nonprofit program-services directors may work closely with a development officer or grant writer to locate funds.
- Program-services directors may work in higher education, nonprofits, business, law, medical, mental health, youth outreach or politics.
- Program-services directors must work closely with related staff, interns and volunteers to ensure that the program is meeting outreach or service goals. Program-services directors must also manage and provide constructive criticism if goals are not being met.
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