- 1). Maintain records correctly. A nursing staffing agency must make sure that all records pertaining to employees are up to date. State officials, as well as employers, must have access to evidence that an employee has a current nursing license. Officials and employers must also have access to records indicating that a nurse has passed all necessary specialization requirements such as pediatrics or dialysis nursing. The nursing staffing agency must be able to verify that the employee in question is legally qualified to fill the open position. Employees should also have access to payroll records and information pertaining to their employment with the staffing agency, such as performance reviews and contracts that spell out any earned benefits.
- 2). Stay in touch with employers. Nursing staffing agency management should be in close contact with all employers. Staffers should routinely contact the human resources department to make sure that any employees are meeting all necessary tasks in a satisfactory manner. In addition, staffers should also contact nursing supervisors directly to gage the performance of employees. Any deficits that are uncovered should be addressed directly with the employee in question.
- 3). Standardize procedures. Establish standardized procedures for the entire office. Candidates for potential employment should follow a specific set of steps before being hired. A candidate may be asked to fill out a detailed questionnaire, speak with an interviewer and then complete a series of tests designed to illustrate their grasp of nursing procedures. Employees should know exactly where to report for work each day, as well as how to find out about new potential assignments. Nurses should also understand when they will get paid, what benefits are offered and any policies pertaining to overtime or night differential payment. Staffers should be fully versed in such policies and be prepared to answer questions from all those who inquire about employment.
- 4). Seek ways to expand business. A nursing staffing agency should ideally have a large database of candidates for potential employers to choose from. One of the best ways to increase the pool of available candidates to advertise in nursing magazines. Employers should get permission to speak to potential employees at career days assemblies in educational institutions that train nurses, such as schools of nursing and community colleges.