BPO services, or business process outsourcing services, are or have always been a great asset for companies looking to streamline their functioning, cut costs and improve efficiency. The vagaries of the economy and the intense competition at the marketplace make it vital. This means cutting unnecessary costs, ensuring the ultimate focus is on the core tasks, making sure customers are treated well, and ensuring there is greater publicity of your business and products through social networks, Google Maps and other Internet means.     

All this eventually translates to the fact that non-core responsibilities must be taken out of the way by outsourcing them to the right people. Business process outsourcing basically means a company, business or organization handing over its non-core tasks to experts who will carry them out efficiently while the client business can focus on its core functions. A BPO company can also function as a long term partner for your organization since its services are flexible and can blend with the way your company operates. 

BPOs' Range of Services

BPO services generally cover a wide range of solutions such as back office outsourcing, search engine optimization, data entry, document conversion, customer care, and other services. These BPO services have benefited companies in various fields such as financial services, healthcare, accounting and finance, hospitality, research, and retail. Their flexibility ensures that organizations of all sizes – small, medium-sized or large – can equally benefit from the services.

 Data Entry

 A reliable back office outsourcing company can offer data entry solutions such as book data entry, image data entry, survey data entry, medical claims data entry, image scanning data entry, document indexing and handwritten data entry. Both online as well as offline data entry solutions are provided.    

 Document Conversion

 Document conversion services are extensive too. A reliable BPO company can convert documents and accept files in any format be it XGML, XML, PDF, XHTML, etc to be converted to the format you specify. Each document goes through intense quality checks to ensure accuracy of the work. The solutions on offer include e-publication conversion, MS Word conversion, text conversion, Excel conversion, image conversion, and XML conversion.    

 Document Scanning

 Document scanning is a need faced by all kinds of businesses. Document imaging and scanning services are for all kinds of documents such as medical records, aperture cards, images, etc. An efficient BPO company can offer document imaging, document scanning, document indexing, document hosting, aperture card scanning, microfiche-microfilm scanning, etc.

 Legal Process Outsourcing

 Legal process outsourcing services include many useful solutions such as legal transcription, legal data entry, legal research, legal documents processing, legal coding, briefs and summaries, and medical record review. These services take care of the needs of attorneys, law firms, courts and businesses.     

 EBook Conversion

EBook conversion is one of the most important services provided by an outsourced solutions provider. Newsletters, travel guides, and magazines of any kind or size can be converted to formats such as ASCII text, HTML, Word document or any other required formats. Files can be optimized so they can be read on Amazon Kindle, Sony Reader, iPhone or iPad, Pocketbook, and Kobo Reader. 

 Due to the range of BPO services on offer, a partnership with a BPO service provider will prove to be a long-lasting relationship.