Whether you are considering a commercial plumbing company for a brand new facility or if you need some pipe tune ups for an older home, it's critical that you really know that the company you are hiring is best for your needs and budget. Both plumbers and air condition repair technicians should be chosen with care. Here are a few things to look for when considering your needs.
1. Competitive pricing: Although price should never be the sole factor in your decision making, the price should be on par with current market pricing. If your price quote is just way off base then it's possible the service will be too. A price quote that is way below current market prices could be a red flag that your about to get subpar service.
2. Customer service: Check around for reviews online to see what other customers are saying about the service that they received. Sometimes reviews need to be taken with a grain of salt, but it is a really good idea to use this as a step in making your final decision.
3. Up to date training: There are many opportunities for service technicians to take annual classes for new equipment and technologies. A company that invests in training is sure to be high up on the list of companies to consider.
4. Effective communication: When you check the online reviews through Yelp, Google, Yahoo, and other sites, be sure to take note of any comments written by the company, this could expose some critical insight on how they will communicate with you as a customer. A professional company will be great at explaining the problems as well as the charges. You should never be surprised by what repairs we completed or the price of the job.
5. Quality guarantees: Ask the company you're considering to hire for your job about any work guarantees. The very best plumbing companies will guarantee their work. This will ensure that you are not having to pay someone else a 2nd or 3rd time if for some reason they didn't fix it the first time around.
6. Customer referrals: One of the best possible tale tell signs of a great company is a word of mouth referrals. These referrals should be heavily considered but you should still do some research on your own before making a final decision.
7. Licensing: This might seem obvious, but ask when the last time their license was updated. You'd be surprised to know that not everyone renews their license. No license? No insurance?
8. Insurance: It's very important to ask about this. If your plumber makes a mistake that causes your basement to flood and it ruins the drywall in your basement, who's paying for it?
9. Job quote: Ask for a quote in advance of the services that you are asking to be completed. Be wary of any company that is reluctant to provide this.
10. Photo gallery: Ask for before and after photos of jobs. This will tell a lot about the pride the company takes in their work. A company that has no photo gallery of before and after work may not want you to see the "after".
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