- 1). Talk to other cat owners about the boarding facilities they use. Find out if they are satisfied with the services offered and care of their pets.
- 2). Contact the Better Business Bureau (BBB) to see if there are any complaints on file that have not been resolved. If you see that complaints haven't been resolved in an acceptable amount of time, you should continue looking.
- 3). Set up an appointment to talk with the manager to ask some further questions.
- 4). Find out about the facility's current vaccination policy. The animals should be required to have current vaccinations on file. If they don't require current vaccinations, you may want to keep looking.
- 5). Ask the manager about the pet illness policy. You should be very clear about what happens if your pet becomes ill while under their care. You should make sure that the on-call vet will call you and get consent before treating your pet.
- 6). Ask the manager about their pet interaction policy. It is important that your pet receives human affection and interaction during his stay.
- 7). Ask about the food policy. Some boarding facilities will feed all pets the same type of food. Others will require that you bring the food that your pet is familiar with. You should be clear about what the feeding policy is.
- 8). Ask if you will need to bring your own litter box or if these are provided for you.
- 9). Ask the manger about daily and weekly rates. Even if you plan on being away for only four days, it may be cheaper for you to pay the weekly rate. You also need to know about any extra fees that you could possibly incur such as late fees or penalties for early pick-ups.
- 10
Drop by unexpectedly if you are comfortable with all of the manager's answers and feel this is the boarding facility for you. This is one of the best ways to get a real-time look at daily activities and overall cleanliness of the facility.
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