- 1). Ask the seller of the e-ticket to provide you with a copy of the confirmation he received when he purchased the ticket. You can use the confirmation information to check on the ticket's legitimacy.
- 2). Contact the venue or ticket seller by phone with the e-ticket handy. Provide the e-ticket number and ask the company to confirm the sale of the ticket.
- 3). Visit the box office of the venue or the ticketing company and ask a company representative to examine your e-ticket document. The representative should tell you whether the e-ticket number or confirmation number is legitimate or not.
- 4). Understand that receiving confirmation of the legitimacy of your e-ticket number or the associated order number doesn't guarantee your admission to an event. A scam artist may purchase a legitimate e-ticket and then sell copies of it to multiple buyers. You may not discover a problem with your ticket until you try to enter the event and learn that someone used the same ticket number before you arrived.