Facebook and Twitter are extremely popular, and are used by millions of people each day.
Facebook has over 500 million active users (which equates to one person for every fourteen in the entire world), and Twitter has over 100 million with 300,000 new users joining every day.
With these kinds of numbers it is likely that you are a member of Facebook or Twitter (or that you have considered becoming one).
One issue that can develop when companies become so hugely popular is increased uncertainty and confusion with little or no customer service to help.
There is no contact number for these companies because it simply isn't feasible to serve that many people individually.
That is why written feedback posted for everyone to see is the most useful.
Below we will look at some of the most common questions users have for both Twitter and Facebook.
Twitter If you are totally new to Twitter, check out the variety of introductory articles and guides online.
Questions such as: "What is a retweet?" will not be answered here (though it is a perfectly valid question for someone just starting out on Twitter!).
If you have never used Facebook or Twitter, the answers below may not apply to you, but if you have been using Twitter for a while, or if you have a personal Facebook page, they are likely to apply.
How do I become successful on Twitter? The key is to become a valued content provider which takes time and commitment.
It will be better to be a valued and active participant in one community than an unknown sporadic user of many.
This again comes back to putting out quality content and keeping people's interest.
Don't overwhelm people with tweets about your products.
Integrate your business with other info people will find interesting (a good analogy is commercials in TV; would you watch an hour of commercials without content?...
Okay, except the Showtime Rotisserie Infomercial!) Is there a place where I can find out if there are problems with Twitter? Yes.
You can check Twitter' Known Issues page, read the Twitter Status Blog, or follow @twitter.
To unsubscribe, click on the link from the email, or visit the forum again and unsubscribe there.
How do I get more followers? This is a really complicated question, but in some ways it is really simple: content, content, content! In order for people to follow you, they need to be interested in what you are tweeting about.
If you tweet mainly about handmade, or gardening, or raising kids, or the newest technology, search for people with those interests and follow them.
They may follow you back, and if they like what they see (content!), they will recommend you to others.
Also be sure to follow back the people that follow you.
They will be more likely to stay your follower.
You can also use Facebook and other social media sites that you are active in to point people to your Twitter account.
What are follow limits? Twitter recently added follow and update limits for "stability and abuse control.
" The current Twitter limits according to the website are as follows: The limit on "Direct Messages" is 250 per day, the limit on API requests is 150 per hour.
The maximum updates is 1,000 per day.
Why can't I see all my tweets? Are they deleted? Twitter does save all your tweets, but they currently only allow you to see the 3,200 most recent tweets.
This is actually a lot of tweets, so it may not be an issue at all if you want to find a tweet you sent a week or month ago.
Twitter plans to someday build a way to allow you to see all your tweets, but right now you can only see the last 3,200.
How do I post a picture to Twitter? Twitter doesn't have a picture posting feature of its own, but there are many third party applications like TwitPic that you can use to post pictures.
You can find other photo and video apps on the Twitter Fan Wiki.
Facebook How Can I Make A Group On Facebook? On the Facebook home page click "Groups" on the left and then click on the "+create a Group" button on the top.
You will be taken to a new page where you will edit the information of your new group.
How Can I Make An Official Page Or A Community Page On Facebook? Go to Facebook's "Create a page" link and add the page's information.
You need to be the official representative of the business, product, or artist that your page will be about.
How Do I Change My Name/Group Name/Fan Page Name On Facebook? When you subscribe for the first time on Facebook, you have to give your full name.
If you need to change it, there is a button on the top right that says "Settings.
" Click on that and choose "Account Settings," then go to "Name" and type a different name and click on "change.
" You cannot change a page name once it has reached over 100 connections according to the Facebook help center, so be careful! The reasoning may be that one could change the name after amassing thousands of members based on one subject, and then suddenly change it to something the members may not agree with at all (like changing a group name from 'We Love ArtFire' to 'We Don't Like ArtFire' etc).
How do I get more fans on Facebook? Facebook is often about good old fashion networking, but there are several tips to getting more fans or friends.
Encourage a large initial push from your first fans.
If those users to invite their own friends, you'll start to see growth.
Use incentives if necessary - contests, rewards for joining, etc.
Facebook has specific rules now that make some of this more difficult, but there are still plenty of creative ways to entice people.
If you have a lot of connections on another site (such as Twitter), encourage those people to become your fan on Facebook.
Finally, make sure the content on your page is something users are interested in and want to interact with.
Can I sell things on Facebook? You can technically sell original works on Facebook by posting about them, and there is also Facebook Marketplace, which works kind of like Craigslist.